1. Product Usage

• Our lockers are designed for secure storage in residential, commercial, and religious spaces. Misuse of the product or unauthorized modifications will void any warranties or guarantees.

• Products such as fireproof lockers, double door lockers, and Daan Petis are to be used strictly for their intended purposes.

2. Warranty & Guarantee

• All products come with a standard manufacturer warranty against manufacturing defects.

• Warranty does not cover damage caused by mishandling, accidents, natural disasters, or unauthorized repairs.

3. Customization & Orders

• Customization options (like size or color) are available on select products. Custom orders may require additional time and cost.

• Once confirmed, custom orders are non-refundable and non-exchangeable.

4. Delivery & Installation

• Delivery timelines depend on product availability and location.

• Installation services, if provided, are subject to additional charges and will be scheduled based on mutual availability.

5. Returns & Refunds

• Returns are accepted only in the case of manufacturing defects reported within 7 days of delivery.

• Refunds, if applicable, will be processed after product inspection and approval.

6. Liability

• Balaji Safe Company is not liable for any loss or damage to valuables stored in our lockers due to improper use, natural disasters, or theft beyond the locker’s physical protection limits.

7. Intellectual Property

• All content, designs, and technology used in our products are the intellectual property of Balaji Safe Company and may not be copied or reproduced without written consent.

8. Amendments

• These terms and conditions are subject to change without prior notice. Please refer to the latest version available on our official communication channels.